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FAQ
Find answers to common questions about our products, services, and policies.
➤ General Questions
The purity percentage indicates how much of the product is the actual target compound versus impurities or byproducts. For research peptides, a purity of 95% or higher is generally considered excellent, while 90-95% is good. Higher purity typically means better consistency and reliability in research applications.
Common testing methods include High-Performance Liquid Chromatography (HPLC) for purity analysis, Mass Spectrometry (MS) for molecular weight confirmation, and various other analytical techniques depending on the compound. Each method provides specific data about different aspects of the product’s quality.
COAs are typically generated for each batch of product manufactured. They remain valid for the specific batch they represent and don’t expire, but newer batches will have updated COAs. We update our COAs as often as possible.
It is our commitment to provide you with the best value, at the best price. We value your business and stive to keep our prices low, and SAVE you money!
No. All products sold by Charge Labs are strictly intended for laboratory research purposes only and are not intended for human consumption, medical use, or veterinary applications.
Our products are intended for qualified researchers, laboratories, academic institutions, and research professionals who understand the proper handling of research compounds.
Research peptides should generally be stored in a cool, dry environment. For long-term storage, refrigeration may be recommended depending on the compound. Always follow proper laboratory storage practices.
Yes. Every batch undergoes independent third-party laboratory testing to confirm identity, purity, and concentration before release.
All materials are supplied strictly for laboratory research and analytical purposes only.
No. Our products are not intended for therapeutic, diagnostic, or human use.
Orders are intended for researchers, laboratories, and qualified professionals.
Yes, documentation and specifications are provided where applicable.
Products should be handled using proper laboratory procedures and safety protocols.
➤ Product & Quality
Each batch is tested to ensure consistency, purity, and research-grade standards.
Yes, COA documentation is available for applicable products.
We follow structured preparation processes to maintain batch-to-batch consistency.
Storage recommendations are provided on product pages or labels.
Yes, all materials are labeled with necessary research and handling information.
➤ Orders & Shipping
Orders placed during business hours are processed within the same or next business day.
Yes, free shipping is available on qualifying orders.
International shipping availability depends on destination regulations.
Yes, tracking details are provided once your order ships.
Orders are securely packaged to maintain product stability during transit.
➤ Account & Support
Yes, you need to create an account for tracking your orders.
You can contact us via email or the contact form on our website.
Please contact support immediately for order modification requests.
Tracking details are sent via email after shipment.
Contact support with photos and order details for assistance.